A Message Regarding Our Response To The Coronavirus.
Like many of you, TCV Trust & Wealth Management is monitoring the COVID-19 news. We would like to let our clients and friends know of our preparation to prevent a business disruption.
As a state regulated financial firm, we are required to maintain a Business Continuity Plan that addresses various scenarios which could cause a significant business disruption. The plan covers events such as natural disasters, health-related risks, as well as loss of technology and/or personnel.
We have simulated drills to see how our technology and/or personnel can continue to serve our clients in the event of a disaster. The results are reviewed and modifications are made to improve our operational response.
Finally, we continue to invest heavily in technology under the direction of our IT Manager. We are capable of remotely servicing our clients from our employees’ homes or one of our multiple offices. Phone calls and emails will be received and your requests addressed.
As always, our focus is to provide clients with the highest level of personal service without disruption and inconvenience. Please rest assured that our staff is available to answer questions or discuss your concerns.